ROLL INTO OUR DM'S
COMMONLY ASKED QUESTIONS
Q: "IF I HAVE MY OWN SKATES, DO I NEED TO BOOK A TIME SLOT?"
No you don't need a time slot. The Bentway is city property, and is open to the public as normal. The Fort York Neighbourhood is frequented by many skaters already. Retro Rolla is a pop-up located at The Bentway, catering to those who don't have their own skates or want to try skating.
Q: "DO I NEED TO BE 18 YEARS OLD TO RENT?"
Yes, all skate renters need to be 18+. Skating can be a dangerous activity and our insurance policy only covers people 18 years and older. Every adult skate renter must sign their own waiver, confirming their date of birth. (Waiver sent in confirmation email.)
Q: "WHAT IF I NEED TO CANCEL MY RENTAL?"
All payments are non-refundable. Should your original reservation need to be changed, we require 24 hours notice and will be happy to rebook you to another available time and date. (Think of your skate session like a booked fitness class).
We will only make one change per skater (subject to 24 hours notice), so please ensure you can attend your new time slot.
Please read our FAQ if you need more information.
If your question still isn't answered, feel free to reach out.
Roll into our inbox at: